We aim to provide reliable and timely shipping services to ensure your order arrives safely and on time. Please review our shipping details below.
1. Order Processing Time
- Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
- Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Locations
- We currently ship within the United States.
- International shipping availability may vary. If international shipping is offered, additional fees and delivery times may apply.
3. Shipping Methods & Delivery Time
Delivery times depend on your location and the shipping method selected at checkout.
Estimated delivery time:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 2–4 business days
Please note that delivery times are estimates and may be affected by carrier delays, weather, or other unforeseen circumstances.
4. Shipping Costs
- Shipping costs are calculated at checkout based on order size, weight, and destination.
- Any applicable shipping fees will be clearly displayed before you complete your purchase.
5. Order Tracking
- Once your order ships, a tracking number will be sent to your email.
- Please allow up to 24 hours for tracking information to update.
6. Incorrect Address & Undeliverable Packages
- Customers are responsible for providing accurate shipping information.
- ZYLTON EXPORTS LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses.
- If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 7 days of delivery.
- We will work with the shipping carrier to resolve the issue and provide a suitable solution when applicable.
8. Contact Us
If you have any questions regarding shipping, please contact us:
Email: [email protected]
Address: 7721 Jonquil Dr, Louisville, KY 40258, United States